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Shipping & Returns

Shipping Policy

No Shipping Fee, Orders will be shipped in 1-2 business days.

Shipping method:
Hong Kong Air mail / Hong Kong Register Airmail
EMS express
DHL/UPS/TNT

Tracking Website: emsairmailtracking.com

Hong Kong Air mail / Hong Kong Register Airmail, Less than 2KG, 7-15 business days
Order under USD 50 Will be shipped by HongKong Air Mail
Order between USD 50-200 Will be shipped by Hong Kong Register Air Mail
Order Up USD 200 Will be shipped by EMS,DHL,UPS,or TNT
All Cell Phone Will be shipped with EMS Express shipping, Free

If you don't want HongKong Air Mial/Register Air Mail, EMS Extra pay us USD 15; DHL USD 20; UPS, TNT USD 25;
HongKong Air Mial/Register Air Mail, Re-shipping or full refund available 40 days after payment;
EMS,DHL,UPS,or TNT, Re-shipping or full refund available 15 days after payment;

Please contact us before opening dispute or claim, which will be easier for both of us to deal with some cases;

Hong Kong Airmail and Register Airmail
United States, Canada 6-15 business days
Australia, New Zealand, Singapore 5-12 business days
United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland 8-20 business days
Italy, Brazil 10-25 business days
Other countries 8-15 business days

Return & Exchange

We will try our best to control the products shipped in good quality to our customer.

30 days money back guarantee

1. Return and full refund
You may return any defective item within 30 days of delivery for a full refund. Items should be returned in their original product packaging.
Customer need to send the products back to us, when we receive the products, we will refund full money to you.

You may return non-defective items within 7 days of purchase. (Less shipping charges and 5% restocking fee) If you took advantage of a "free" shipping offer you will be charged $7.95 (minimum) (Cell Phone will be charged $18) or actual shipping + 5% restocking fee for non defective returns.

Non-defective items returned up to 7 days will be charged a 5% restocking fee.

Non-defective items returned after 7 days and up to 30 days will be charged a 15% restocking fee.

2. Replace
Products with quality problem in 30 days of delivery can be returned for replaced.
Customer need to send the products back to us, when we receive the products, we will replace new ones and ship back.
We will pay shipping fees for the replaced products we ship to the customer.